01 / 02After-Sales Services
Controlled product and board-level repair support connecting receipt, diagnosis, Level-4 recovery, verification and return-to-service.
View lifecycle architectureService Category / 04
Lifecycle
Two connected services extending value beyond production through controlled repair, recovery, configuration, identity and customisation.
Lifecycle Overview
Released products supported, restored and configured with control.
PCT connects After-Sales Services and Value-Added Services to the approved product baseline. Products can be received, identified, diagnosed, repaired, programmed, serialised, marked, kitted, verified and released through a traceable service route.
The services can connect with engineering, supply chain, quality, packaging and logistics. Product identity, approved parts, firmware, customer data, repair evidence, configuration status and return or delivery conditions remain aligned.
Fault visibilityIdentity, symptom, condition, diagnosis and repair history remain connected.Controlled recoveryBoard-level repair, replacement, rework and configuration restoration.Unique identitySerial, barcode and programme data assigned and verified per unit.Market customisationFirmware, marking, labels, accessories and destination-ready variants.
Lifecycle Portfolio / 02 Services
Choose the lifecycle service to explore.
Each page explains its configurable service architecture, controlled route, verification evidence and release conditions.
01 / 02
02 / 02Value-Added Services
Controlled final-stage firmware, identity, serialisation, marking, labelling, kitting and product customisation for market-ready electronics.
View lifecycle architectureConnected Lifecycle Control
One accountable route from released product to renewed value.
The architecture protects identity, approved baselines, evidence and release status while the service adapts to repair or customisation needs.
Receive
Product, requirement, condition, data and intended destination are captured.
Plan
Approved parts, images, fixtures, identities, kits and criteria become ready.
Recover
Repair, configure, identify, mark or assemble under controlled instructions.
Assure
Function, identity, workmanship, configuration and completeness are checked.
Return
Traceable records support authorised return, delivery or next-stage release.
LIFECYCLE / DIRECT ENQUIRY
Extend the value and readiness of your released electronics.
Share the product, installed base, repair or customisation scope, data controls, volumes and schedule. PCT can prepare the right lifecycle conversation.